top of page
Search

How to Choose a Shipping Company: The Ultimate Guide

Updated: Jul 15, 2021

Shipping is the core of logistics, it’s the reason the industry exists. Choosing a shipping company isn’t always an easy decision. Some are good, some are great, some are just awful. It’s important that you choose one which will work best for your business. In this article we will go through how to choose a shipping company that will work with your business and how you can avoid any pitfalls along the way.



1. Choosing a shipping company

If you’re sending products, you need to make sure you’re using the right shipping company. Shipping companies differ in what they can handle and how cheap they are, so it’s important to do your research. Some shipping companies can only handle one type of product, while others can handle multiple products. The list of shipping companies includes: express, accesso, freight, ocean, local and others. So once you have narrowed your search, it’s time to choose a shipping company.

You have several options, depending on what kind of shipment you’re sending. You can check the rates and terms of the shipping. You can look for open rates, competitive rates, and free shipping. You can look for detailed information about the company and how to work with them. You can check their customer service available to the public and how they respond to customer issues. There are many tools online that allow you to see how the companies treat their customers and what they value.

When choosing a shipping company, you have to figure out how you’ll receive your shipment. You cannot have your product sitting at your door step for two weeks only to be discarded when you aren’t ready. Your delivery needs to be trackable and you need to ensure that the company will respond to any issues at a reasonable timeframe. These are the basic requirements to have when choosing a shipping company.

The online form you fill out with the shipping company will probably have some sort of a question asking you questions about your product. There are also Terms and Conditions pages which you need to read before you sign. Most shipping companies you select, require you fill out some sort of questionnaire. It’s important that you answer all the questions and provide the contact information in the form. Making the contract is only done once you have answered these requirements. It is suggested that you have this contract with you when you choose a shipping company. Once you sign it, you’re done. You are in effect, giving them a contract.


2. What to look for in a shipping company

Here are some questions you should ask before choosing a shipping company: 1) How long have they been in business? 2) Can you speak to them directly? 3) Are they willing to work with you on price? 4) Is the shipping rate per package or per order? 5) Is delivery time a priority? ▼ First, find out exactly what it cost your company to ship goods in the past year. This will help you understand if shipping rates are negotiable or what you need to consider in rating a company. You can look at past year’s sales, free shipping offers, and their fees to see how they stack up. This info is also included in their financial statements. Next, you want to know if your company will be able to use the services they provide. For example, is there going to be a required minimum order, are there any extra charges for services or delivery times, and is there a break down of fees for small or large orders? This will help you determine what it will cost to ship something. You want to make sure that the company you choose can fulfill your shipping needs and you don’t have to pay outrageous fees like import taxes or brokerage fees. Over the past year, how much did they charge? Was there any markup or excessive fees? Are there any excellent reviews on a platform you can look up, or would you rather use your own website? Lastly, how are you tracking your orders? Are you using a third party like UPS or USPS, or do you rely on tracking technology to monitor each step of the delivery process? This will help you assess the tracking capability of the company you chose. It will also help you determine if the fees they charge are reasonable and if your data is accurate. Ultimately, what is it going to take for your business to reach its destination safely? It’s important that you invest your time in researching a shipping company before you decide, because the choice may not be linear.



3. How to find the best shipping company for your business


Finding a shipping company for your business can be a bit of a challenge, especially if you don’t know where to start. The first thing you should do is decide how much you’re willing to spend on shipping. It might be worth spending a bit more to get a higher quality service. These are two very different things. Some solutions might be a bit costly, but if your product will be shipped across the country and reach a large audience, the extra cost will be worthwhile. Regardless of what you decide, it’s important to find a shipping company for your business to avoid any complications down the line. How much a company charges is a reflection of many things, including the speed of the service, the efficiency of their equipment and the company reputation. Let’s take a look at some of the bigger players in the shipping industry. UPS, FedEx and the USPS are by far the three biggest players in the logistics game. These shipping companies distribute products all across the US and around the world. Each is regulated and has their own set of rules, regulations and fees. Knowing the set of rules and regulations important to you should help narrow down the options as you pursue a shipping company for your business. If you are looking for simple and straightforward shipping solutions then UPS stands head and shoulders above everything else. It’s intrinsic to their business model and has a very reliable customer satisfaction track record. UPS does track all of its rates and is somewhat transparent about how it manages inventory. For larger items like furniture, UPS might charge an additional fee, but for most other shipments, there is rarely a fee involved. Their fees are intended to cover some losses made on the larger, oversized launches and penetrate prices where possible for the same product, some of which is handled by a third-party supplier. Another area where UPS excels is their price accuracy.



4. Avoiding scams and mistakes when choosing a shipping company


When choosing a shipping company, it’s important to avoid scams and mistakes. The best way to do this is to work with carriers that have been in business for years and have a strong reputation for their quality of service. Virtually every major eCommerce provider has a freight company that will take care of the handling and delivery for their customers. When choosing a shipping provider this is usually where they handle all the customers’ shipping information and the most important part of the handling and delivery is packing and shipping. The packers will use additional materials such as bubble wrap and newspaper to ensure the boxes are protected during shipping. No matter how well built and efficient a carrier is, no carrier can create a flawless experience for a customer out of the box. Packaging materials and packing envelopes can break down, can become damaged, and can be counterfeited during transit.

It’s important for you to find out as much as you can about the way your relevant shipping company packages their customers. You can do this with real world examples, or you can use simple reviews you find online from satisfied customers. Review sites such as either TripAdvisor, or Angie’s List can be a great resource for this. While researching websites you may come across something like this example from Nordstrom’s customer reviews online:

“Nordstrom.com and Amazon.com, have broken our return policy. Due to internal issues with the warehouses … customers with returns shipping to these two retailers won’t be able to return their items until three business days from delivery. It is a temporary policy that will be reviewed and maybe updated soon.”

These are just a few reasons why it’s important to do your research and find out as much as you can about how your shipping provider handles returns.


5. Choosing a shipping company: The ultimate guide


Choosing the right shipping company can be difficult. The last thing you want to do is to hire a shipping company that doesn’t meet your delivery expectations. But how do you know whether a shipping company is right for you or not? Here is a list of the things you should consider when choosing a shipping company:

Finding shipping companies that stand out from the crowd is always hard. For simplicity sake, you may want to find small to medium-sized business companies, as these are usually the highest quality and will have seasoned staff to help you. You want to select a company which has ample delivery experience in their area, will have ample insurance coverage for all packages, and their prices are reasonable. You don’t want to go with a large company which is simply bad. You can also choose GGL Global shipping company they are the best shipping & Logistics company in Oman . They are the most reliable shipping company and they have professional team and latest system to handle shipping carrier.

Many times you will need to ship high-value products such as DVDs, Blu-rays, custom furniture, art, etc. If you run a NFS (non-storefront) business with low sales volumes, you may wish to try a shipper that has deep shipping knowledge and experience. Their equipment and staff will be able to handle any high volume and complex delivery with out the hassle.

Choosing a company which has experienced staff that have gone through the process of applying for and obtaining insurance coverage for your shipment is another important factor.

Payment Formats:

When looking for a shipping company, you may want to be sure that they offer a variety of payment options.


30 views0 comments

Recent Posts

See All
bottom of page